Privacy Policy

Effective Date: 27 July 2026

Raptor Steel (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, used and stored responsibly. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website or contact us.

1. Information We Collect

We may collect the following personal information:

• Full Name
• Company Name
• Email Address
• Phone Number
• Product Enquiry Details
• Any additional information you provide through our contact or quotation forms.

We may also automatically collect technical information, including:

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Analytics Information

2. How We Use Your Information

Your information may be used to:

• Respond to your enquiries.
• Prepare and send quotations.
• Process requests for products or services.
• Improve our website and customer experience.
• Communicate important updates regarding your enquiry.
• Comply with legal and regulatory obligations.

We will only use your information for legitimate business purposes.

3. Sharing Your Information

Raptor Steel does not sell, rent or trade your personal information.

We may share your information with trusted third-party service providers where necessary to:

• Deliver products or services.
• Process website enquiries.
• Host and maintain our website.
• Comply with legal obligations.

All third parties are required to protect your information and use it only for the purposes for which it was shared.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Cookies

Our website may use cookies to improve functionality and enhance your browsing experience.

Cookies help us understand how visitors use our website so we can improve our services and website performance.

You may disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where legally permitted.
• Withdraw your consent where applicable.
• Object to certain processing activities.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Websites

Our website may contain links to third-party websites.

Raptor Steel is not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

8. POPIA Compliance

Raptor Steel is committed to complying with the Protection of Personal Information Act (POPIA) of South Africa.

We process personal information lawfully, fairly and transparently while respecting your privacy rights.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us.

Raptor Steel

Address:
37 Golden Drive
Morehill, Benoni, 1501
South Africa

Phone:
010 140 1481

Email:
sales@raptorsteel.co.za

Last Updated: 27 July 2026